Returns

I WOULD LIKE TO RETURN THE PRODUCT AND GET BACK MY MONEY
(Right to withdraw from the Purchase Agreement)

1. Did you change your mind? Would you like to return purchased product? You can do this – just let us know. You’ve got 14 days from the date of receiving the product. To do so please send us an e-mail: hello.sevensins@gmail.com

2. After letting us know that you want to return something you’ve got another 14 days to send us products. 

Remember that returned product has to be:
a) clean, unused, devoid of any smells (any kind of cosmetics or perfumes)
b) with tags and all originally attached labels

 

THE PRODUCT WHICH I’VE BOUGHT HAS A FAULT

1. Did you spot a fault? Let us know! We will fix the product or if it’s not possible, we’ll send you new one! Below you can find the exact directions what to do.
2. Any faults caused by not following the washing, ironing or usage rules will not be respected.

3. Remember that in case of sending us faulty product it has to be clean, devoid of any smells, stains etc. In other case, complaint may not be investigated.